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Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. With this Privacy Policy (“Policy”), we explain how HubX Yazılım Hizmetleri Anonim Şirketi (“HubX”) collects and processes your information and personal data, the protection and privacy, and data security measures implemented, including your rights.

This Policy is applicable on Deep Search's app, website, and social media platforms owned by Deep Search (collectively “Deep Search / Services / App”).

Your access and use of Deep Search is governed by this Privacy Policy and Terms of Use (“Terms”). The Terms apply to the definitions within this Policy and the provisions not included in this Policy. We recommend you to review the Terms of Use to be informed about the definitions, functions and features of Deep Search. 

By accessing or using Deep Search, you agree to the collection and use of information and personal data in accordance with this Policy, and that you have reviewed and understood the processing of your information and personal data, including your rights. If you do not agree with the Terms or Privacy Policy, please do not use the Website, and/or the Services offered by Deep Search.

Collection of Information and Processing Purposes

We may collect the following information and personal data when you access Deep Search, or otherwise utilize (“use”) the Website, and/or the Services:

  • IP address, logs, device type and name, operating system, type and date of subscription

These data are processed for the purpose of ensuring the functionality of the app, crash and error detection, conducting technical analysis, carrying out the activity in accordance with the legislation and technical data security.

  • Subscription plan, billing cycle, billing information, payment method.

This data is processed for the purpose of detecting the subscription plan, billing, planning and offering new plans and providing and improving the services. No credit card information is collected by us.

  • Cookies

A cookie is a small text file stored on the user's device by a website to collect information about their browsing activity. We use two categories of cookies:

  1. Technical & Functional Cookies: technical cookies, which are essential for a website's basic functions, and functional cookies, which enhance the user experience by remembering preferences and settings. Together, these cookies help improve app and website performance and personalization.

Please note that this category is automatically processed as you download the application, access the application and use the application or any of its modules.

  1. Targeting & Performance Cookies: Performance cookies collect data on user interactions with a website, helping owners optimize functionality and improve user experience. Targeting cookies track user behavior across sites to deliver personalized ads, features and enhance marketing effectiveness.

A selectable cookie policy is offered on the website for cookies in this category. Cookie preferences can be personalized and changed later.

Blocking and disabling cookies

You may set your browser to block cookies and similar technologies, but this could prevent our website from functioning properly, limiting your access to features and services. Blocking cookies may also erase saved information, such as login details and preferences. Each browser offers different methods for managing cookies. Please note that disabling a cookie does not remove it and you must manually delete it from your browser. For detailed instructions, please check our Cookie Policy or your own browser's help menu.

  • Marketing Data

This data is processed for analyzing customer interactions for improved performance and new features, targeting ads, enhancing personalized customer support, facilitating account management, and providing insights for product development. The processing purposes also cover sending newsletters and updates about new products and related apps. Processing of data in this category is subject to user consent. 

  • Payment Methods

Deep Search only collects subscription plan, billing information, payment method and billing cycle. By this way, we offer plans within payment to the user and to develop and update membership plans. Your credit card information is processed by the payment service available on the app, and we do not collect any such information.

  • The Information Disclosed by Users

Within the scope of the data minimization principle adopted in accordance with the GDPR, Deep Search takes care not to process any data other than the above and is unnecessary for the application. Data that is not included in the app but shared through contact or other means is deemed to be disclosed by users. These are also protected within the scope of relevant legislation and adequate data protection measures.

Age Restriction:Deep Search has an age restriction as it is not intended for Users under the age of 13. If you are under 13 years of age, please do not use or access the App and Website at any time or in any manner. By using the App and Website, you affirm that you are over the age of 13.

Parent/Guardian Use:Parents and guardians are strongly encouraged to notify Deep Search if their children under the age of 13 are using the app. Please note that Deep Search does not collect information from children under the age of 13 in accordance with the Children's Online Privacy Protection Act ("COPPA") as indicated in this Privacy Policy and the Terms.

Sharing of Information

Your personal data will not be sold, traded, or otherwise transferred to third parties for commercial purposes. Your data may be transferred for the reasons explained below:

  • Cloud and Mail Service Providers:We may share your data with cloud service providers and mailing services since we utilize third-party cloud service providers for data storage and processing, and we may share your data with mailing service providers to send you communications related to our services and updates. We use Google, Apple and Facebook services for log-in and update purposes. Transfers to these service providers are made in accordance with the data transfer rules and measures of the GDPR. 
  • IT, Hosting and Payment Service Providers: We may share your personal information with our third-party service providers who use that information to help us provide our Services. This includes service providers that provide us with IT support, hosting, payment processing, customer service, and related services. We use payment service providers for users to make membership plan payments and in-app purchases. We do not access or process the credit card information, and only access the subscription type, billing information and cycle.
  • Advertising Partners: As explained above, we use third party advertisement partners. We may share your IP address. These advertising partners may use this information for purposes of delivering personalized advertisements to you when you visit digital properties within their networks. This practice is commonly referred to as “interest-based advertising” or “personalized advertising.” Please note that you may deactivate advertising as explained above.
  • Legal, Tax and Financial Consultants:We may share your data with legal, tax and/or financial consultants for professional advice related to our operations, conducted in compliance with GDPR and limited to what is necessary.
  • Legal Authorities:We may disclose your personal data to legally authorized public institutions and government authorities in compliance with applicable laws, regulations, or decisions, including explicit regulations and administrative or judicial decisions mandating disclosure.

Anonymized Data:We may use anonymized data for analytical purposes. Anonymized data is processed in such a way that it can no longer be attributed to a specific individual, ensuring your privacy is maintained. Please review the Data Destruction and Anonymization heading for the process.

AI Use:Deep Search is an AI-based service. Therefore, the search results may be incomplete, inaccurate or not up-to-date. Therefore, the users are invited to validate their search from the reference links provided and by additional search. Also, the search outputs cannot be completely original or unique due to the nature of the services. In case the information is incorrect, incomplete or not up-to-date, users are offered a section to report or to share insights about the output. We kindly encourage our users to use this section in order to improve our services.

Publicly Available Sources: By using Deep Search, users conduct searches about information about, including but not limited to; things, people, famous figures. Please note that this information is based on publicly available sources only. Users can see the sources of information following their searches. 

Storage of Information

We are committed to ensuring that your personal data is stored securely and in compliance with applicable laws and regulations.

Retention Period: We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, and in accordance with the legal storage periods established by relevant regulations. Once the retention period has expired, we will take appropriate measures to securely dispose of or anonymize your data.

Access Control: Access to your personal data is restricted to authorized personnel who require this information to perform their job responsibilities. We implement strict access controls and security measures to safeguard your data from unauthorized access, use, or disclosure.

Data Destruction and Anonymization: When personal data is no longer necessary or the retention period has expired, we will either securely delete or destroy the data to prevent unauthorized access or retrieval, or we will anonymize the data. Anonymization involves processing the data in such a way that it can no longer be attributed to you, ensuring that it can be used for analytical or research purposes without compromising your privacy. Once data is anonymized, it is irreversibly altered and cannot be traced back to any individual.

Limited Search History: At the sole discretion of the app and as of applicable legislation, search history may be limited for a specific time period. Users can refresh their information by conducting new searches with the app. Although this does not mean a commitment to the up-to-dateness of the information, it is a policy implemented by the platform to prevent outdated information. You may review our Terms of Use for more information.

Security Measures

We take the security of your personal data very seriously and implement measures to ensure protection as of the General Data Protection Regulation (GDPR). Our key principles include:

  • Safety Measures:Personal data is processed within the company only by authorized personnel, in a way that is not publicly accessible, and verification or additional confidentiality declarations required in processing special data categories if available.
  • Access Controls:Access to personal data is restricted to authorized personnel only, ensuring that only those who need to access your information can do so.
  • Regular Security Audits: We conduct regular audits and assessments of our security practices to identify and address potential vulnerabilities.
  • Data Minimization: We only collect and retain personal data that is necessary for the purposes specified.
  • Incident Response Plan: We have established an incident response plan to quickly address any potential data breaches or security incidents.

While we strive to maintain a secure digital environment, yet no digital environment can be fully secure, we encourage users to take their own precautions when accessing and using the app, including utilizing relevant antivirus software, implementing a secure firewall, accessing the app over a safe Wi-Fi connection, and ensuring that the device used to access the app is secure and up to date. 

In the event of any potential data breach or security incident, users are encouraged to inform HubX immediately. We will analyze the situation to determine if there is a security problem and take necessary measures to mitigate any risks. Your security and privacy are our top priorities, and we are committed to maintaining adequate standards of data protection as required by relevant legislation.

Corporate Affiliates and Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Deep Search or any of its Corporate Affiliates. Please note that Corporate Affiliate means any person or entity which directly or indirectly controls, is controlled by or is under common control with Deep Search, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Rights Under GDPR

The General Data Protection Regulation No. 2016/679 (GDPR) establishes a comprehensive framework for the protection of personal data within the European Union and the European Economic Area. Under GDPR, users have the following rights regarding their personal data as data subjects:

  • Right to Access: Obtain confirmation and access to personal data being processed.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of personal data under certain conditions.
  • Right to Restrict Processing: Request limitation of data processing in specific situations.
  • Right to Data Portability: Receive personal data in a machine-readable format and transfer it to another controller.
  • Right to Object: Object to the processing of personal data, especially for direct marketing.
  • Rights Related to Automated Decision-Making: Not to be subject to decisions based solely on automated processing, unless certain conditions apply.

To exercise these rights, users must send an email or petition clearly stating the right they wish to enforce, along with their name and accurate contact details. A response will be provided within the legal time period.

Updates to Privacy Policy

We reserve the right to update this privacy policy at any time to reflect changes in our practices, legal obligations, or operational needs. Users are encouraged to review this policy regularly to stay informed about how we protect their personal data and to understand their rights and responsibilities. The revision date is stated in the introduction of the policy. Any updates will take effect immediately upon posting. If users do not agree with the amendments, they should discontinue using the app. Continued use of the app after such updates constitutes acceptance of the revised policy.

Contact 

This privacy policy constitutes the entire understanding between you and us regarding the collection, use, and protection of your personal data. If you have any questions or concerns regarding this policy or our data practices, please contact us via [email protected]

HubX Yazılım Hizmetleri Anonim Şirketi

Çınarlı Mahallesi, Ankara Asfaltı Caddesi, No:15 Kat:41 D:411 Konak / İzmir

[email protected]

Last Update: 17.01.2025